WHAT ARE WE GREAT AT

BUSINESS DEVELOPMENT

Our Business Development program is Transforming hardworking Entrepreneur’s into thriving CEO’s.

Available as scheduled seminars or on a 121 basis.

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CORPORATE TRANSFORMATION

We have worked on some of the largest and more complex Transformation programmes across the globe, helping our clients conceptualise and then deliver process controls, efficiencies and optimisation projects and programmes.

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CUSTOMER FIRST

Customer Acquisition and Retention remain key challenges for many businesses. This innovative program maximises your Customer Relationship Management (CRM) capabilities.

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CONSULTANCY & TRAINING

With decades of experience in the Retail, Leisure and Hospitality sectors, our Consultants help our clients transform their organisational performance by growing Turnover and increasing Profitability and so creating Sustainable Futures.

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OUR LATEST INSIGHTS

Full catalogue available under OUR INSIGHTS >

  • “You can please some people some of the time, but never expect to please everyone all of the time” If you are in business, Is the Customer Always right? Maybe not, but it is important to keep your Customer avatar in your mind at all......

  • The Christmas period represents a significant time for many business owners, particularly those in Retail and Hospitality. It is a time when customers are out there, looking to spend money in what is commonly known as Golden Quarter. Do you have a plan, a strategy in place......

  • We are currently in the best possible time for Entrepreneurs and Business Owners with the advancements in technology and collaboration opportunities. Here are 5 things you need to pay attention to now, to become a Business of the future. 5) Supply chain sharpness The world......

  • Many people start a business and expect Customers to just turn up. Unless you have paid a lot of (effective) marketing or have paid a premium for a site where there is significant footfall, sometimes the money just does not come in. Here are 3......

  • We all talk about Customer Service, its something we expect when we visit a restaurant, a hotel or a store somewhere. Many times when we speak to clients, they will immediately tell us that they believe that their business offers great service. Disappointingly many do......

  • Many companies dream of attracting more Luxury Customers, the kind who will pay more and not ask for discounts. The lure of additional revenue and profit makes this something very desirable. In this blog we talk about the strategies that luxury brands use to attract......

CLIENTS WE HAVE WORKED WITH

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